An order may be cancelled by kupizdrave.com when there are valid reasons such as the item being out of stock, the proposed delivery time not being acceptable to the customer, or if a suggested alternative product is not suitable.

If you need to cancel an order, you can do so within the same working day the order was placed, but no later than 16:00. You may use the contact form on our website or reach us at the phone numbers provided in the Contact section.

Applicable Legislation

The Terms of Use of this website are governed by the laws of the Republic of Bulgaria. For any matters not covered in these Terms, the relevant provisions of Bulgarian legislation shall apply.

Kupizdrave.com reserves the right to amend the General Terms and Conditions at any time, with the date of the latest update being published accordingly. We recommend that users periodically visit the Terms and Conditions page to review the current version, as it is binding for all users.

For further questions, please contact us using the email address or phone numbers listed on the website.